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T’s & C’s

1. Detailed description of goods and/or services

LELC Studio (Trading as Life Retreat Studio)  is a business in the Health and Wellness industry that provides a movement studio.

2. Delivery policy

 Subject to availability and receipt of payment, requests are processed within 1-5 days and delivery confirmed by email .

3. Export restriction


4. Return and Refunds policy

 The provision of goods and services by Life Retreat Studio is subject to availability. In cases of unavailability, Life Retreat Studio will refund the client in full within 30 days. Furthermore, cancellation of orders by the client will attract a 50% administration fee. We will not refund if the goods are damaged or opened by the customer. 

5. Customer Privacy policy

 Life Retreat shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). You can download the PAIA from: http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted

 You can make paymenst via Visa, MasterCard, Snapscan and EFT.

7. Card acquiring and security

 Life Retreat Studio will acquire card transactions via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and do not store card details on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Life Retreat stores customer details separately from card details which the client enters on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

 The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

 Life Retreat takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 

11. Country of domicile

 This website is governed by the laws of South Africa and Life Retreat Studio chooses as its domiciliumcitandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

 Life Retreat Studio may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

13. Company information

This website is run by Pty Ltd based in South Africa trading as Life Retreat Studio and with registration number K2016405254 and Samantha Taylor and Patricia Taylor 

14. Cancellation Charges

3 months in advance: 90% refundable 

2 months in advance: 75% refundable

Within 1 month of booking date – 50% refundable 

Cancellation within 14 days of booking date – 20% refundable

Cancellation within 7 days of booking date – 0% refundable

15. Life Retreat Studio Contact Details

 Company Physical Address: Life Retreat Studio, Lourensford Wine Estate, Lourensford Road, Somerset West, 7130 | Email: info@liferetreat.co.za | Telephone: 0871505042

Follow Us On Instagram

  • Say it with a Gift this Valentines Day! Read our blog post on www.liferetreat.co.za to see some of our Valentines Gift Ideas for Him & Her! 
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  • Giveaway Time!!!! WIN an unconventional Valentines bouquet for your loved one.. Fettle & Frisson is giving away 4 bottles of your favourite epicene DAMASK 10ml roll on floral perfume 🌹 .
Simply like this post, follow @fettleandfrisson and tag your valentine in the comments! Have more than one? Tag them all ;)
  • Head over to @theoliostore page to enter!!! .

What Is Included:

1 x Herbal CBD from @theoliostore worth R550, A pair of Silver Bee Earrings from @kellyjayjewellery worth R400, A 1 Month Studio Membership from @liferetreatstudio worth R650, A @liferetreat_ Hamper worth R750, A Sheer Moisture Lip Tint from @naturallylovelycosmetics worth R270, A Copper Kitchen Festive Collection from @1701brand worth R550, A Box Of @oorah_pow Collagen Protein Bars worth R400, A Soy Candle and Essential Oil Roller from @luxbury_za worth R410, A Dreamy Cacao Lovers Pack from @soaringfreesuperfoods worth R420 and A @living_eco Eco Essentials Kit worth R590!

#olio #theoliostore #kellyjayjewellery #liferetreatstudio #liferetreat #naturallylovelycosmetics #mineralfusionsouthafrica #1701brand #oorahpow #luxbury #soaringfreesuperfoods #givebackfriday #livingeco

Life Retreat